How OmniReferral collects, uses, and protects your information

Use of the Services and marketing consent

This Privacy Policy delineates the procedures by which OmniReferral and its affiliated entities manage the acquisition, utilization, and revelation of your data while you engage with our websites, products, tools, promotions, or other services covered by this Policy, collectively referred to as the "Services."

By employing the Services, you are granting OmniReferral, its corporate parents, affiliates, and partners permission to send or facilitate the delivery of telemarketing promotions for products or services that may be relevant to your interests or those you have previously expressed interest in. These communications may include an automatic telephone dialing system, artificial or prerecorded voice, and text messages sent to the phone numbers you have supplied. Accepting this arrangement is not mandatory for purchasing any property, goods, or services.

Before engaging with or providing any information through or related to the Services, it is strongly recommended that you thoroughly review this Policy.

Information we collect

OmniReferral uses multiple methods to acquire information from users, including information provided directly by users and information collected passively from browsers or devices.

• We collect information when users respond to communications, contact us directly, register for an account, use features that require information, complete surveys, provide feedback, request features, or contribute user-generated content.
• Information collected directly from users may include name, email address, physical address, phone number, birthdate, property interests, home-search preferences, photographs, audio or video content, and financial information.
• We may passively collect information from the computers or devices used to access the Services, including IP address, geolocation data, unique device identifiers, IMEI or TCP/IP addresses, browser type, browser language, operating system, mobile carrier information, state or country of access, and user interaction data.
• To collect this data, we may use cookies, tracking pixels, web beacons, and related technologies to recognize devices, store preferences, track visited pages, improve user experience, perform analytics, and support security and administration.
• We may collect general and precise location information, including ZIP code, IP-based location, and GPS-enabled device data where available, to provide location-based content and features such as listings that may be relevant to you.

How OmniReferral uses your information

At OmniReferral, we use the information you provide to operate the Services, improve your experience, and support lead routing, customer service, and platform operations.

• Using information for the specific purpose for which it was provided.
• Recognizing and authenticating users on the Services.
• Providing the features, services, and products available through the Services.
• Processing transactions and sending related information such as confirmations and invoices.
• Sending technical notices, updates, account or security alerts, newsletters, and other service communications.
• Processing and responding to user inquiries and support requests.
• Conducting internal research, reporting, trend analysis, usage analysis, and service improvement.
• Measuring effectiveness of content, features, services, and developing new offerings.
• Personalizing content and advertising on the Services or other websites.
• With user consent, contacting users by phone or SMS regarding the Services, their relationship with OmniReferral, or offers that may interest them.
• Detecting, investigating, and preventing fraud or other illegal activities.
• Enforcing the legal terms that govern users' use of the Services.
• Administering and troubleshooting the Services.

Consent: We may share your information with partner agents if you have given consent. For example, if you are working with a real estate brokerage or searching for a property, we may share your information and preferences with them.

Service Providers and Subcontractors: We may provide subcontractors access to your information to perform services on our behalf, including marketing, market research, customer support, data storage, analysis, processing, and legal services.

Public Record Information: Certain information related to home sales and purchases, such as buyer name and address, price paid, and property taxes, may become part of the public record. We may disclose information that typically becomes publicly available through a home sale or purchase.

Protection of OmniReferral and Others: We may access, preserve, and disclose your information when required by law or where we have a good-faith belief such action is permitted by this Policy to comply with legal process, enforce contracts, respond to rights claims, address customer service issues, protect rights, property, or safety, and prevent fraud, spam, malware, or abuse.

Analytics tools, advertising technologies, and retargeting

We use third-party analytics services to collect and analyze information from the Services for auditing, research, reporting, and fraud prevention. These providers may collect information including IP address using cookies, clear GIFs, web beacons, and similar technologies.

• Analytics tools help us measure traffic sources, usage patterns, email engagement, feature usage, and the effectiveness of communications and campaigns.
• We may use third-party advertising technologies to show relevant content and advertisements on our Services and on other websites you visit.
• Advertising and website analytics partners may place cookies in your browser and may tailor ads based on page content, provided information, searches, demographic signals, user-generated content, and historical activity.
• We may allow ad networks or ad servers to deliver personalized ads and to access their own cookies or tracking technologies on devices you use to access the Services.
• We may provide customer information, such as email addresses, to service providers that anonymize and match this information with cookies or other identifiers to target or retarget advertising.

Even if you opt out of certain targeted advertising tools, you may still receive advertisements, but those ads may be less personalized.

Browser-based DNT disclosures

At present, OmniReferral does not recognize or respond to browser-initiated Do Not Track (DNT) signals. The meaning of DNT and a uniform industry standard for responding to those signals are still evolving.

Access, updates, deletion, and retention

Subject to applicable law, you may request access to certain information stored by us and request corrections to help ensure accuracy.

• If information you provided changes or is inaccurate, you should notify us promptly so it can be updated.
• You may request deletion or modification of your information by using the Services or contacting us at hello@omnireferrals.com.
• Upon request, we will close your account and remove your information from view as soon as reasonably possible.
• We may retain certain data where required by law or for legitimate business purposes.

International and cross-border processing

Our computer systems are located in the United States and may also be located in other countries. By using the Services, you acknowledge and agree to this Privacy Policy, including the transfer of your information to those countries.

You understand that privacy and data protection laws in those countries may differ from those in your country of residence, and you agree that your information may be handled as described in this Policy.

Children under 13

The Services are not intended for children under the age of 13. If OmniReferral becomes aware that personal information has been collected from a child under 13, we will take reasonable steps to delete that information in compliance with applicable law, including the Children's Online Privacy Protection Act where applicable.

Security measures and mobile data protections

We implement administrative, technical, and physical safeguards to protect your information from loss, misuse, alteration, unauthorized access, use, or disclosure. However, no system can be guaranteed to be completely secure.

It is your responsibility to maintain the security of your account and, if you use the Services through SMS or mobile devices, to prevent unauthorized access to those devices.

Third-party sites and tools

The Services may contain links to third-party websites, applications, and services. OmniReferral is not responsible for the privacy practices of those third parties. We encourage you to review the privacy statements of any site that collects your information before leaving our Services.

California direct-marketing disclosures

Under California law, residents may have the right to request information once each year regarding the disclosure of their personal information to third parties for direct marketing purposes.

How updates to this policy work

OmniReferral reserves the right to modify and update this Privacy Policy at any time without prior notice. Changes take effect when posted on the website unless a later effective date is stated.

Your continued use of the Services after any changes are posted indicates your acceptance of the updated Policy.

CCPA-related notice

Under the California Consumer Privacy Act (CCPA), California consumers may have the right to opt out of the sale of personal information, subject to the scope and definitions set by applicable law.

Please review this Policy thoroughly before using or providing information through the Services. By using the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please refrain from using the Services.

How cookies and similar technologies are used

OmniReferral uses cookies, tracking pixels, web beacons, and similar technologies to recognize devices, remember settings, improve navigation, support login and account functions, analyze usage patterns, measure advertising performance, and improve the Services.

• Some cookies are necessary for site functionality and security.
• Some cookies help us understand performance, traffic, and engagement.
• Some cookies or similar technologies may support advertising and retargeting.

You may be able to control certain cookies through your browser settings or third-party opt-out tools. Disabling some cookies may affect how the Services function.

Access to this policy and our Services

OmniReferral aims to make its website and legal information reasonably accessible. If you need this Privacy Policy in another format or need assistance accessing any part of the Services, please contact us and we will try to provide a reasonable accommodation where possible.

Questions about this Privacy Policy

If you have questions about this Privacy Policy or want to request access, updates, or deletion of your information, contact OmniReferral through our contact page or by email.